Refund policy

20-Day Money-Back Guarantee

Your satisfaction is our priority. We offer a 20-day money-back guarantee on all digital products purchased through our website.

If dissatisfied with a digital purchase, customers may request a full refund within 20 days of purchase without requiring justification.

How to Request a Refund

1. Contact Us: Initiate your refund by contacting our customer support team at feedforward.software@gmail.com. Include your order number and optionally explain your reason for the refund request.
2. Processing Your Refund: Once we receive your refund request, we will process it in 7 days. The refund returns to the original payment method, though timing varies based on payment provider policies.

Customer Support

We are committed to ensuring that our customers have a positive experience with our digital products. For questions or assistance, contact the team at feedforward.software@gmail.com.

Fastica Software Limited
Unit B, 11/F, 23 Thomson Road, Wan Chai, Hong Kong SAR China